Approval-first business email

Your company's inbox, run like an operations desk.

Jmail is email, team chat and video calls on your own domain, with an AI assistant that triages the noise, drafts the replies and answers questions from your mail history. It proposes. You approve. Nothing sends, archives or deletes on its own.

Start free, no card required See how approvals work

$3 per mailbox, per month, on your own domain — with your data staying yours.

Jmail interface Illustration with sample data

jmail

Compose

Inbox12

Starred

Sent

Every capability states who acts, who approves, and what gets logged.

Mail, chat and calls run in one place. The assistant works across all of it, inside boundaries you set.

Triage

Messages sorted the moment they land

Every incoming message is labelled and prioritised on arrival. You tune the categories in plain language instead of building filter rules.

Acts onIncoming mail, per mailbox

ApprovalNot required, labels only

ReversibleRelabel or disable any category

Retrieval

Ask your mailbox a question

"What did legal say about the NDA?" Multi-turn questions across your whole mail history, answered with the source messages quoted so you can check the working.

Acts onRead only, your own mail

ApprovalNot required, nothing changes

OutputAnswer plus cited messages

Search by meaning, not keywords

Finds the invoice thread you can describe but can't name. Semantic and keyword results are merged, so an exact reference still ranks first.

Acts onRead only, scoped to your tenant

ApprovalNot required

FallbackKeyword search if indexing is down

Drafting

Replies drafted, never sent

The assistant proposes a reply, an archive or a label change. It waits. You approve, edit first, or dismiss, and the decision is written to the audit trail either way.

Acts onNothing until you approve

ApprovalRequired for every action

AuditApproved and dismissed both logged

Chat and calls

Team chat and video beside the inbox

Domain-wide channels and direct messages next to your mail, and one-click video calls that dock over it. Escalate any email thread into a chat without leaving the app.

Acts onPeople on your domain

ApprovalHuman to human, no AI in the loop

ExtrasNo separate app or licence

Access

Fits the tools your team already has

Single sign-on through SAML and OIDC, IMAP so existing mail clients keep working, and push notifications on every device.

Acts onYour identity provider

ApprovalAdmin console, role gated

AuditSign-in and admin changes logged

What a workday looks like on it.

Three composite scenarios showing where the approval step lands in real work.

Six-person agency

The first hour stops going to triage

Overnight mail used to take an hour to sort. Now the 09:00 digest is already waiting: three threads that genuinely need a person, one drafted client reply to approve, and the rest labelled and filed. Real questions get answered by 09:05.

Assistant digest

Five-mailbox office team

A client reply approved from a phone

A renewal email arrives between meetings. Jmail has drafted a response and proposed archiving the resolved thread. The office manager reads it, taps approve, and it sends. No laptop, no retyping, and the decision lands in the audit trail.

Propose, approve, execute

Ten-person support team

A year-old promise, found in seconds

A customer asks whether someone agreed to waive a fee. Instead of digging through folders, the support lead asks the mailbox directly. It searches every thread in the shared inbox and answers with the exact message, quoted.

Ask your mailbox

These are illustrative composites, not specific customers, and the numbers in them describe the workflow rather than measured results.

One system instead of four subscriptions.

Mail, chat, calls and search usually arrive as four products, four bills and four support queues.

Mail, chat, calls and search bought separately

$125 approx. per month

01Four bills, four vendors, four support lines
02Mail, chat and calls in separate apps
03AI features sold as paid add-ons
04No shared approval trail across the tools

Jmail

$15 for the same five people

01One bill, at $3 per mailbox per month
02Mail, chat and calls in one pane
03Triage, drafting and Q&A included
04Every AI action on one audit trail

Start free

The $125 figure is our own estimate for a five-person team on typical business plans of a mail suite, a chat tool, a video tool and a search add-on, at roughly $25 per person per month. Vendor pricing changes, so check it against your own bills. The $15 is the same five people on Jmail at $3 per mailbox. Signing up includes free tokens to start, so the first mailbox costs nothing until they run out — no card required.

The approval model

An assistant that asks before it acts.

The digest arrives on your schedule carrying everything that needs you, with proposed actions attached. Nothing sends, archives or replies without your explicit approval. Standing rules automate only the decisions you have already approved before, and every one of them stays on the audit trail.

Digest

A scheduled summary of what actually needs you, with the noise stripped out.

Approve

Drafted replies and actions you accept, edit or dismiss in one tap.

Standing rules

Repeat decisions you have already made, applied automatically and still logged.

Proposed action · awaiting approval

Reply to Dana at Ridgeline Property confirming the renewal call on Thursday at 3pm, then archive 14 resolved threads.

"Hi Dana, Thursday at 3pm works on our end. I've attached the updated terms…"

Approve and sendEdit first

Your domain. Your data. Your approvals.

The assistant's boundaries are product behaviour, not policy promises. Here is where they sit.

SAML and OIDC

Single sign-on through your existing identity provider

Approval required

Every send, archive and delete waits for a person

IMAP

Existing mail clients keep working alongside the web app

Full audit trail

Every assistant action logged, approved or dismissed

One price per mailbox. Everything included.

Jmail

$3 per mailbox, per month

Every feature below is included — there is no higher tier to buy.

∞Mailboxes

∞Storage

+Mail on your own domain
+Team chat and video calls
+Semantic search
+IMAP and a mobile web app
+AI triage with tunable categories
+Ask your mailbox
+Assistant digest with approvals
+Forms that deliver to email
+SAML and OIDC single sign-on
+Admin console and audit trail
+Distribution lists

Start free, no card required

Moving a large or complicated domain across? Ask us about migration before you start.

Before you switch.

Can the assistant send an email on its own?

No. Every drafted reply, archive or label it proposes waits for your explicit approval, unless you have set a standing rule for that specific repeat decision. Approvals and dismissals are both logged.

What happens when the assistant gets something wrong?

You see the proposal before anything happens, so a wrong draft is dismissed rather than recalled. Dismissals are recorded alongside approvals, so a pattern of bad proposals is visible in the trail rather than buried.

Can we keep using Outlook or Apple Mail?

Yes. Jmail speaks IMAP, so your team can connect existing clients and still get triage and search inside the Jmail web app.

Do we have to migrate off Gmail all at once?

No. Set your domain up in Jmail, move a pilot group first, and expand as people get comfortable.

Who can read our mail?

Your mailboxes sit under your own domain and your own tenant. Search indexing and question answering are scoped to that tenant, and administrator actions are recorded in the audit trail.

What happens to our data if we stop using Jmail?

It stays your domain and your mailboxes. You can export everything at any time.

Give your inbox an approval step.

$3 per mailbox, on your own domain, with every AI action waiting on a person.

Start free